Author: Helen

Got questions about how the online booking system works? Look for an answer here or contact us for more info Continue reading “Online booking system FAQ’s”

We’re big on flexibility here at Simply Ballet (literally and figuratively!) so from March 1 2017 our monthly packs now come with a ‘flexible option’ if you ever need to use it.  If you’ve purchased a monthly pack but something unforeseen has comes up like a change in your roster, a prolonged illness in the family, or an unexpected trip at work – you can now apply for some leeway with your package.

How it works;

• Before the month finishes, notify us that you’ll need to use your flexible option. There’s a form you’ll need to fill out just to let us know all the details of the situation and how much of your pack you’ve used.
• Used classes from your package will be converted over to the casual rates
• Any remaining balance will be credited to your account for use the next month.

You can now have confidence that if there are any hiccups in life your covered.  Contact us if you have any more questions.

Fill out a Flexible Option form online now

Please note- Light packs purchased with an early bird discount which have had 3 classes used will not have any balance remaining to transfer to the next month.  Any credit on your account from a flexible option roll-over must be used during the next calendar month (casual classes or packages are fine).  Please ask if you have any further question.